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Online and Mobile Tools

Published Oct 21, 24
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Cadillac understands the significance of vehicle maintenance and makes it easy for owners to access service information. Ranging from digital resources to in-person service, Cadillac uses a range of approaches to ensure customers are knowledgeable about their vehicle’s needs.

The MyCadillac app acts as a mobile hub where Cadillac owners can view service and maintenance information. This mobile app sends personalized notifications about scheduled maintenance, safety issues, and service needs based on the specific model and distance covered. In addition to this, the app allows scheduling of maintenance bookings with local Cadillac dealerships, view current service offers, and track vehicle status.



The Cadillac Owner Center, accessible through Cadillac's official website, works alongside the app by offering more in-depth resources such as downloadable owner’s manuals, service calendars, and coverage information. It allows owners to keep track of their vehicle’s maintenance records and details about certified repair shops.

Dealership Communication

Cadillac's dealership network is essential in providing maintenance guidance to drivers. During visits, the technicians explain recommended maintenance tasks and address potential issues with the driver. They provide a detailed breakdown of what the service entails, the expected duration, and the costs involved. Dealerships also make sure that maintenance logs are updated digitally, allowing for users to view the complete history of their vehicle.

In-Vehicle Technology



Modern Cadillac vehicles are fitted with smart technology that give maintenance notifications and notices right on the vehicle's dashboard. These notifications are calculated by the vehicle’s mileage and driving habits, ensuring that users are notified when it’s time for tasks such as fluid checks, tire inspections, or brake service. The vehicle dashboard offers a detailed description of each notice, including what needs to be serviced and why it is important for the vehicle’s longevity and optimal operation.

Printed Guides and Manuals

For customers who like hard copies, Cadillac offers paper owner’s manuals that include a full service calendar, information on proper vehicle care, and fluid specifications. These guides detail tire care, fluid types, and routine maintenance, providing users with a complete resource to keep their vehicle running well.

Educational Videos and How-To Guides

Cadillac's online platform hosts a range of educational videos and maintenance tutorials that cover common maintenance tasks, such as monitoring fluids, tire replacement, or interpreting alerts. These tools enable users to be proactive about their vehicle's care while understanding the importance of timely servicing.

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